Listening to you
We've been working on a new Customer Voice Framework to formalise how we include your voice in everything we do.
We think this new framework supports our goals to provide the ‘Right Services’ and ‘Right Support’ for all of residents. Once agreed, it will ensure we are listening and learning from what you tell us, making sure it's at the heart of the decisions we make, and ensuring we listen to voices that might not usually be heard.
We’d love to hear what you think of our new customer voice framework, through our short, 3 question survey. Simply click here to complete the survey.
If you’d like to feedback more in detail – please email customerempowerment@wandle.com, and we can share more of the plans.